MUNDOprints India Private Limited Privacy Policy
1. Purpose of This Policy
This Privacy Policy explains how we collect, use, store, protect, and share your personal data when you visit or use our website and services.
It is prepared in accordance with:
- Digital Personal Data Protection Act, 2023 (DPDPA)
- Information Technology Act, 2000
- IT (Reasonable Security Practices and Procedures) Rules, 2011
By accessing our website, you consent to the data practices described in this Policy.
2. What Personal Data We Collect
We may collect the following categories of personal data:
A. Data You Provide Directly
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed via secure payment gateways)
- Account login details (if you create an account)
B. Automatically Collected Data
- IP address
- Device information
- Browser type, version, operating system
- Pages you visit
- Time spent on pages
- Cookies and similar tracking technologies
C. Payment Information
We do not store your credit card or financial details. Payments are processed securely by third-party payment gateways such as Razorpay, Stripe, or PayU.
D. Social Media or Third-Party Integrations
If you log in or interact through social media (Instagram, Google, etc.), we may receive profile information as per their privacy settings.
3. How We Use Your Personal Data
We may use your data for the following purposes:
- To process and deliver orders
- To manage your account and provide customer service
- To send order confirmations, shipping alerts, and support communications
- To improve our website and services
- For marketing communications (only with your consent)
- To prevent fraud and maintain platform security
- To comply with legal and regulatory obligations under Indian law
4. Lawful Basis for Processing (DPDPA 2023 Compliance)
We process your data based on:
- Your consent (when creating an account, subscribing, or purchasing)
- Performance of a contract (fulfilling your order)
- Legal compliance (tax, accounting, and regulatory requirements)
- Legitimate interests (service improvement, fraud prevention)
You may withdraw your consent at any time by emailing us.
5. Sharing of Personal Data
We may share your data only with:
- Payment processors (Razorpay/PayU/Stripe)
- Logistics & shipping partners
- Customer service providers
- IT service providers (hosting, analytics, email sending tools)
- Government authorities when legally required
We do NOT sell your personal data to any third party.
6. International Data Transfers
Some data may be processed outside India (for example: cloud hosting, analytics services). Such transfers occur only when:
- The third party has equal or stronger data protection standards
- The transfer is necessary for providing the service
- You have provided consent (implied or explicit)
7. Data Security
We implement reasonable security practices as required under IT Rules, 2011 — Reasonable Security Practices and Procedures.
This includes:
- SSL encryption on website
- Secure servers
- Firewalls and malware scanning
- Restricted access controls
- Encrypted payment processing
- Regular website security audits
Despite our efforts, no method of transmission is 100% secure.
8. Your Rights (DPDPA, 2023)
Under applicable Indian data laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data ("Right to be forgotten")
- Withdraw consent for processing
- Opt-out of marketing communications
- Lodge a complaint with the Data Protection Board of India (DPB)
To exercise your rights, contact us at:
Email: support@mundoprints.in
Company: MUNDOprints India Private Limited
Address: Jaipur, Rajasthan
9. Retention of Personal Data
We retain your data only as long as necessary for:
- Completing your transactions
- Providing customer service
- Compliance with tax and legal obligations
After this, your data is securely deleted or anonymized.
10. Cookies Policy
We use cookies for:
- Website functionality
- Analytics & performance
- Remembering preferences
- Personalizing content
You may disable cookies in your browser settings, but some features may not work properly.
11. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date."
13. Contact Us
For privacy-related queries or complaints, contact:
Email: support@mundoprints.in
Website:www.mundoprints.in
Location: Jaipur, Rajasthan, India
— End of Privacy Policy —
