Find answers to common questions about orders, cancellations, and returns
Yes! You can cancel your order within 8 hours of purchase as long as it hasn't shipped or entered production. Email support@mundoprints.in with your order number.
Yes — all approved returns are free. We provide a prepaid return label or arrange pickup (where available).
12 hours after delivery for immediate issues (print defects, wrong item, damage). Up to 7 days after delivery for quality issues noticed later.
Quality issues include: Misprints, incorrect size/color compared to order, visible printing defects, damage during shipping, incorrect items sent. Just send a photo to support@mundoprints.in.
Once we receive your return: You'll get a confirmation within 1–2 business days. Refunds are issued within 5–10 business days.
We will replace or refund your order completely. No customer should suffer for courier mistakes.
Need more details about our policies?
View Full PolicyOur team is here to help! Contact us anytime.