Shipping Policy
Welcome to Mundoprints, where we are committed to delivering your customized print products with efficiency and care. Below, you will find detailed information about our shipping policies and procedures. Please review this policy to understand how and when your order will be shipped.
1. Shipping Availability:
1. Shipping Availability:
- Metro Cities: We offer shipping to major metro cities in India, including Bangalore, Chennai, Delhi, Kolkata, and Mumbai.
- Rest of India: Delivery services extend to additional regions across India. Please check availability at checkout.
2. Delivery Timeframes:
- Metro Cities: Orders delivered to metro cities will typically arrive within 2-3 business days.
- Non-Metro Cities and Other Regions: Deliveries to non-metro cities and other regions of India can be expected within 3-7 business days.
3. Shipping Costs:
- Shipping charges are calculated based on the delivery location and the weight of the order. The final shipping cost will be displayed at checkout, before you confirm your order.
4. Cash on Delivery:
- Please note that Cash on Delivery (COD) is not available for our products. All orders must be prepaid via our secure payment gateway using credit/debit cards, net banking, or mobile wallets.
5. Tracking Your Order:
- Once your order is shipped, you will receive a shipping confirmation email that includes tracking information. You can use this information to track the delivery status of your order.
6. Packaging:
- All items are securely packaged to ensure they arrive in perfect condition.
7. Amendments to Shipping Address:
- We understand that you may need to change the shipping address after placing an order. Please contact our customer service team as soon as possible to update your details. Changes to the shipping address are only possible if the order has not yet been dispatched.
8. Missed Delivery:
- If you are not available to take delivery of your order, the courier will leave a note with instructions on how to retrieve your package. It is often possible to arrange a redelivery or pick up from a local depot. Please contact the courier directly with your tracking number.
9. Customer Service:
- For any queries related to shipping and delivery, please reach out to our customer support team via email at support@mundoprints.com or call us during business hours.
We at Mundoprints strive to ensure that your order arrives on time and in excellent condition. Thank you for choosing us for your printing needs. We look forward to serving you!
